"All address information must be accurate, including the postcode where appropriate, and the recipient's telephone number.

www.clayotic.ie cannot accept responsibility for late or non-delivery if the recipient's address and telephone details are insufficient or incorrect.

The goods shall be deemed to have been delivered when the courier/post person obtains confirmation of receipt from any person at that address.

It is the customer's duty to ensure that someone will be home to sign/receive the package, which will be delivered by third-party couriers or An Post. Where the courier/post person is unable to find a person to accept delivery,

A calling card will be left for the recipient to contact the courier and arrange to pick up from the local depot or agree on an alternative delivery time or alternative location at the discretion of the courier.

If the recipient fails to make contact in good time, the goods are returned to Clayotic, and a charge will be made for re-delivery to the original or an alternative address.

All orders are tracked; if you do not receive an order confirmation email with your order number, email: info@clayotic.ie

We offer free shipping on some orders, depending on value and product weight. You will be notified at checkout of shipping charges.